Blog

Notes from the agent web

News, research and opinion on how AI agents use websites, from the team behind Ghost Agent Labs and Ghost Inspector.

What scanning 600 stores taught us about our own scanner

Running AgentScore on 600 real stores exposed three bugs in our own scanner, and one run that looked perfect because almost nothing was tested. What we found, fixed and changed.

What an AI agent sees when it visits your store

One product page, three views: the raw HTML an assistant reads, the rendered page a browser agent sees, and the accessibility tree it acts on.

Getting agent-ready before the holiday rush

Bot rules, sale prices, stock, promo pop-ups and code freezes: what to check before peak season so AI agents can still find, price and buy.

How to explain agent readiness to your board

A one-page way to explain agent readiness to your board: what's changing, the risks, what to measure and what to ask for, without hype or invented numbers.

Seven agent readiness mistakes to avoid

Seven common agent readiness mistakes, from blocking AI assistants with training crawlers to measuring agents with JavaScript analytics, and how to avoid each.

Agent traffic isn't bot traffic

Lumping AI agents in with scrapers hides customers. Why agent traffic needs its own categories, rules and reports, and how to start separating it.

How AgentScore works: what's behind the 100 points

How AgentScore turns its checks into a score out of 100: the four categories, how points are earned, which pages it visits, and what isn't scored yet.

Accessibility work is agent readiness work

Many browser agents read pages through the accessibility tree. Where WCAG and agent readiness overlap, where they differ, and how to make fixes pay twice.

Why our scanner sometimes wears other agents' names

AgentScore requests a few pages as ChatGPT, Claude, Perplexity and Googlebot, unsigned, to see how your site treats them. Here's exactly what and why.

Who owns agent readiness?

Agent readiness spans e-commerce, SEO, developers, security and legal. Who usually fixes what, and how to give the work one clear owner.

Your next customer won't be human

AI agents now read, compare and buy on people's behalf. Most websites can't see them, don't know if they succeed, and were never built for them. Here's what's changing.

Why we sign every request our agents send

Anyone can copy a user agent. Here's how Ghost Agent Labs signs its scanner and Ghost Agent traffic with Web Bot Auth, and why every well-behaved agent should.

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